Privacy policy

Who we are

The address of our website is: https://www.dragonpulpgames.com

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor's IP address and browser user agent string to help detect spam.

From your email address, an anonymized string (also called a hash) can be created and provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible in the context of your comment.

Cookies

We use cookies to enable efficient navigation and certain functions. Detailed information about all cookies can be found below under each consent category.

Cookies categorized as "necessary" are stored in your browser as they are essential for enabling basic functionalities of the website.

We also use third-party cookies to help us analyze how you use this website, store your preferences, and provide relevant content and advertisements. These cookies are stored in your browser only with your prior consent.

You can enable or disable some or all of these cookies, but disabling some of these cookies may affect your browsing experience.

Embedded Content from Other Websites

Posts on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What We Collect and Store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
• Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping.
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order.

We also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing and shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as to:

• Send you information about your account and order.
• Respond to your requests, including refunds and complaints.
• Process payments and prevent fraud.
• Set up your account for our store.
• Comply with any legal obligations we have, such as calculating taxes.
• Improve our store offerings.
• Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout information for future orders.

We generally store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased, and where it should be sent.
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

What We Share with Others

We share information with third parties who help us provide our orders and store services to you. This includes our print partner, which receives the necessary information to process your order.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

You can view the PayPal Privacy Policy here.